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Building Fyllyo: Our Journey from Idea to Launch

Behind the scenes look at building an AI-powered form filling solution. The challenges we faced, lessons we learned, and what's coming next.

November 28, 2024
10 min read

Every startup has an origin story. Ours started with a simple frustration: spending 3 hours filling out a visa application form, only to realize we'd made a typo that required starting over. Sound familiar?

The "Aha!" Moment

It was 2 AM, and I was on my fourth attempt at completing a DS-160 form for a US visa. The form had timed out twice, I'd lost my progress once due to a browser crash, and now I was staring at the same 15 pages of questions I'd answered three times before.

The Lightbulb Moment

"What if AI could remember all this information and fill it out for me? Not just basic auto-fill, but actually understand the context and requirements of different forms."

That frustration became the seed for Fyllyo. But turning a 2 AM idea into a working product was harder than we ever imagined.

The Early Days: Research and Reality Checks

Our first step was understanding the problem space. We surveyed 500 people about their form-filling experiences. The results were eye-opening:

😤 The Pain Points

  • • 73% had lost progress due to timeouts
  • • 68% made errors requiring restarts
  • • Average time per complex form: 2.5 hours
  • • 45% avoided opportunities due to form complexity

💡 The Opportunities

  • • 89% would pay for a reliable solution
  • • 92% wanted AI-powered assistance
  • • 85% prioritized privacy and security
  • • 78% needed multi-form support

The market validation was clear, but the technical challenges were daunting. How do you build AI that understands thousands of different form structures, each with unique requirements and validation rules?

Technical Challenges: The Hard Problems

Challenge #1: Form Recognition

Every website builds forms differently. Some use standard HTML, others use complex JavaScript frameworks. Government sites often have legacy systems with unusual structures. Our AI needed to understand them all.

Our Solution: We built a multi-layered recognition system that combines DOM analysis, visual pattern recognition, and semantic understanding. It took 8 months and testing on over 10,000 different forms to get it right.

Challenge #2: Context Understanding

A "name" field on a job application needs different information than a "name" field on a visa form. The AI needed to understand context, not just field labels.

Our Solution: We developed a context-aware AI that analyzes the entire page, understands the form's purpose, and adapts its responses accordingly. This was our biggest breakthrough.

Challenge #3: Privacy and Security

Users were trusting us with their most sensitive information: SSNs, passport numbers, financial data. We couldn't just build a great product—we had to build a secure one.

🔒 Security First

We made a crucial decision early: all sensitive data stays on the user's device. Our servers never see your personal information. This made development harder but was non-negotiable for user trust.

The MVP: Learning from Real Users

After 14 months of development, we launched our MVP to 100 beta users. The feedback was... humbling.

User Feedback: "It works great on simple forms but struggles with complex government sites."
Our Response: We spent 3 months specifically training our AI on government forms.
User Feedback: "I love it, but I'm scared it will make mistakes on important forms."
Our Response: We added confidence scoring and mandatory review for high-stakes forms.
User Feedback: "This saved me 2 hours on my visa application!"
Our Response: This kept us going through the tough times.

The Pivot: From Tool to Platform

Six months after launch, we realized users weren't just filling individual forms—they were managing entire processes. Job hunting, immigration, insurance shopping. They needed a platform, not just a tool.

Version 1.0

Basic form filling with simple field recognition

Version 2.0

Context-aware AI with user profiles and form templates

Version 3.0

Full platform with workflow automation and team features

Lessons Learned: What We Wish We'd Known

1. Start with Privacy by Design

Building privacy in from the beginning is easier than retrofitting it. Our early decision to keep data local saved us months of rework later.

2. AI Training Never Ends

We thought we could train our AI once and be done. Reality: forms change constantly, new sites launch daily, and user needs evolve. Continuous learning is essential.

3. User Feedback is Gold

Our best features came from user suggestions. The batch processing feature? A user's idea. Multi-profile support? Another user request. Listen to your users.

4. Performance Matters More Than Features

Users will forgive missing features, but they won't forgive slow performance. We learned this the hard way when our initial version took 30 seconds to analyze complex forms.

📊 By the Numbers

50,000+
Active users
2.3M+
Forms filled
15,000+
Hours saved
99.2%
Accuracy rate

What's Next: The Roadmap Ahead

We're just getting started. Here's what we're working on:

Mobile App: Native iOS and Android apps for form filling on the go
Team Features: Shared profiles and templates for organizations
API Platform: Let developers integrate Fyllyo into their own applications
Global Expansion: Support for forms in 20+ languages

Thank You to Our Community

None of this would have been possible without our incredible community of users, beta testers, and supporters. You've helped us build something that truly makes people's lives easier.

Special thanks to our first 100 users who stuck with us through the bugs, the crashes, and the "interesting" UI choices. Your patience and feedback shaped Fyllyo into what it is today.

🚀 Join Our Journey

We're always looking for feedback, feature requests, and stories about how Fyllyo has helped you. Reach out to us—we read every message and many of our best features started as user suggestions.

The Journey Continues

Building Fyllyo has been the most challenging and rewarding experience of our careers. We've learned that great products aren't built in isolation—they're built in partnership with users who share your vision.

The future of form filling is intelligent, secure, and user-centric. We're excited to continue building that future with you.

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